Terms of Service

1. Acceptance

These Terms are an agreement between you and the operator identified below. By using SoulOrbit you agree to these Terms. The Privacy Policy explains how personal data is handled; accepting these Terms does not replace any separate consent required by law. If you do not agree, do not use the service.

Operator: Chongqing Muheyu Technology Co., Ltd.

2. Eligibility and accounts

You must be at least 18 and have reached the legal age of majority where you live. Guardian consent does not make a minor eligible. If we learn that a user is a minor under that law, the restriction and deletion process in the Privacy Policy applies.

You must be at least 18 years old and legally able to enter into this agreement. Guardian permission does not permit use by someone under 18. Provide accurate account information, protect your credentials and notify us of unauthorized access. Use only a device you own or are authorized to use. Responsibility for account activity is subject to applicable law and does not excuse a security failure attributable to us.

3. Service and license

SoulOrbit grants you a limited, personal, non-exclusive, non-transferable, revocable license to use the app for lawful personal purposes. Features may change to improve reliability, safety, compliance, or platform compatibility.

4. Your content

You retain ownership of text, records, and media you create. You grant SoulOrbit a limited license to host, encrypt, transmit, synchronize, transform, display, and delete that content only as needed to provide features you use. You must have the rights to content you upload or share.

5. Acceptable use

Do not misuse the service, probe or bypass security, automate abusive requests, upload unlawful or infringing content, impersonate others, distribute malware, or interfere with another user's access. We may restrict activity that threatens users, infrastructure, or legal compliance.

6. Wellbeing boundary

SoulOrbit supports general wellbeing, habits, focus, planning, and private reflection. It does not diagnose, treat, prevent, or monitor disease and does not provide medical, psychological, legal, or emergency advice. Seek qualified or emergency help when needed.

7. Guide

Guide uses fixed local rules and does not provide generative-AI responses. Its suggestions are general prompts, may be incomplete, and must not replace professional judgment or urgent real-world support.

8. Pricing and purchases

Any applicable price and payment terms must be shown before you agree to a purchase. If subscriptions or other paid features are offered, their duration, renewal, cancellation and refund terms will be disclosed before purchase and the relevant store rules will apply. Using the service or accepting these Terms does not authorize an undisclosed charge. Mandatory refund and consumer rights remain available.

9. Privacy, backups, and deletion

The Privacy Policy explains data processing. Synchronization is not a guaranteed archival backup. Keep copies of important content. A verified deletion request locks the cloud account immediately and cannot be reversed after processing begins; device-local copies may require separate removal.

10. Third-party services

Operating-system features, app stores, networks, and infrastructure providers have their own terms. SoulOrbit is not responsible for third-party services outside our control, but we remain responsible where applicable law requires.

11. Intellectual property

SoulOrbit software, branding, visual assets, and documentation are owned by or licensed to the operator. These Terms do not transfer those rights or permit unauthorized copying, reverse engineering, or trademark use except where law cannot restrict it.

12. Suspension and termination

You may stop using SoulOrbit or request account deletion. We may restrict access for material or repeated breaches, a security risk, a legal requirement or discontinuation. Where lawful and practicable, we will give reasons, reasonable notice and a chance to remedy a breach or export data. Urgent action may be necessary to protect users or comply with law. You may ask support to review a restriction. Termination does not remove accrued rights, mandatory remedies or data protection obligations.

13. Availability and disclaimers

The service is provided on an “as available” basis. Notifications, synchronization, media transfer, and background work may be delayed by network, device, battery, or platform limits. To the extent law permits, we disclaim implied warranties not expressly stated here.

14. Liability

Any exclusion of indirect or consequential loss applies only to the extent permitted by law. Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury where liability cannot be excluded, or your mandatory consumer and data protection rights. Statutory remedies for defective digital content or services remain available where applicable.

15. Governing law and disputes

Contact esthermhysuppor@gmail.com first so we can try to resolve concerns informally. Mandatory consumer law and local jurisdiction rights continue to apply. Otherwise, the law and courts applicable to the operator identified in the store listing govern.

16. Apple terms

If you obtained SoulOrbit through Apple, these Terms are between you and SoulOrbit, not Apple. SoulOrbit, not Apple, is responsible for the app, maintenance, support, legally required warranties, product or regulatory claims, and intellectual-property claims. Your license is limited by Apple's Usage Rules; you must comply with applicable third-party terms and represent that you are not in a U.S.-embargoed territory or on a U.S. restricted-party list. Apple and its subsidiaries are third-party beneficiaries of these app-license terms and may enforce them.

17. Google Play terms

If you obtained SoulOrbit through Google Play, these Terms are between you and SoulOrbit, not Google. SoulOrbit is responsible for the app, content, maintenance, support, and legally required warranties or claims. Your use of Google Play and its services remains subject to Google Play terms and policies. SoulOrbit offers no Google Play Billing product; any future purchase, cancellation, or refund will follow Google Play rules and mandatory consumer law.

18. Contact

Support and legal notices: esthermhysuppor@gmail.com. These Terms and the Privacy Policy form the agreement for the service, together with mandatory platform terms.